Steady progress continues across all ESG pillars, reflecting measurable results and a long-term vision for sustainable growth.

Qualco Group reaffirms its commitment to responsible business and sustainable growth with the publication of its 2024 Sustainability Report, released today. The Report presents the Group’s progress, initiatives, goals, methodologies, and measurable results across all three ESG pillars (Environment, Social, and Governance).

As a leading provider of FinTech technology solutions and services, Qualco Group leverages technology and data while investing in its people to promote efficiency, resilience, equality, and sustainability. This creates long-term value for all stakeholders, including shareholders, employees, partners, clients, and the broader society.

The organisation’s commitment to sustainable business practices has also been acknowledged. In 2024, Qualco received distinctions in key business excellence awards and was included among the “50 Most Sustainable Companies in Greece” by the QualityNet Foundation.

Olga Stamathioudaki, Corporate Affairs and Sustainability Director at Qualco Group, stated: “Sustainability lies at the heart of our strategy and business operations. We act with the future in mind, continuously investing in innovative technology solutions and our people to enable efficiency, environmental resilience, transparency, and long-term value creation for our shareholders, employees, partners and society. The 2024 Sustainability Report is a tangible reflection of our ongoing commitment to a sustainable future in which Qualco Group plays an active and meaningful role.”

Performance Highlights Across the ESG Pillars (Environment, Society, Governance)

In the “environment” pillar, Qualco Group has implemented targeted policies and employee training programmes to reduce energy consumption and greenhouse gas emissions, improve waste management, and promote recycling and eco-friendly materials. In 2024, the Group recycled 4.5 tons of materials, representing a 21.6% increase from 2023. Of this total, 1.7 tons were electronic waste, while 0.2 tons of electronic equipment were reused through donations, achieving a 100% recycling rate for electronic consumables.

In the “society” pillar, Qualco Group continues to demonstrate progress in gender representation and workforce inclusivity. In 2024, women represented 46.8% of the total workforce, while 36.2% of leadership roles and 31.7% of technology (STEM) positions were held by women, which aligns with national and EU benchmarks.

The Group systematically invests in professional development, digital skills, and fostering a healthy and inclusive workplace culture. Training and upskilling programmes continuously expand, supporting individual growth and organisational excellence.

A significant milestone in 2024 was the launch of Q Learning, a new digital learning platform offering on-demand and personalised learning paths based on employees’ professional goals. This platform enables employees to track their progress and development in real-time.

In the “governance” pillar, the organisation operates under a robust governance framework grounded in integrity, transparency, accountability, and compliance, supported by policies, procedures, and internal audits. The Group upholds a zero-tolerance policy toward bribery and corruption, aligning completely with the United Nations Convention Against Corruption.

No incidents of corruption or bribery were reported in 2024, reflecting Qualco Group’s consistent adherence to the highest standards of corporate responsibility and ethical business conduct.

The Role of the Qualco Foundation

For Qualco Group, sustainable business growth is intrinsically linked to social well-being. The Qualco Foundation serves as the Group’s social impact vehicle, supporting more than 50 initiatives in 2024. A broad range of initiatives focusing on education, social solidarity, culture, sports, and volunteering were also implemented.  

Notably, the Group supported postgraduate research in Artificial Intelligence to promote innovation in the FinTech sector through the Demokritos–Qualco Group Fellowship programme; provided advanced technological equipment to schools in remote regions; offered scholarships to children from vulnerable social groups; and contributed meals to people experiencing homelessness. At the same time, the organisation’s volunteer employee network, “Give Back,” actively participated in a series of social responsibility actions, including blood donation, awareness campaigns on bone marrow donation, and medicine collection for those in need. It is worth noting that Qualco Foundation received the Gold Award at the Hellenic Responsible Business Awards for its contribution to society.

Goals for 2025

Looking ahead to 2025, Qualco Group continues to set ambitious goals for reducing its environmental footprint. These include lowering energy consumption, ensuring the responsible management of 100% of electronic waste through reuse, recycling, and donation, and decreasing paper consumption by at least 10% compared to 2024. At the same time, the Group remains committed to maintaining female workforce participation at or above 40% across the organisation, a benchmark it also aims to achieve for women in leadership positions by 2030.

Read the full 2024 Sustainability Report here.