EN 
EL Shaping a More
Sustainable Future for All
Sustainable development is a key part of what we’re all about. The solutions we build and the projects we take on align with the Sustainable Development Goals of the United Nations.
Our Drivers
We believe that technology can transform the world for the better. This is at the core
of our Sustainability and ESG strategy, motivating us to develop solutions that benefit individuals and businesses, all while fostering economic growth.
Thus, our Sustainability and ESG Strategy is based on three pillars:
We create the conditions that promote future development, diversity and inclusion for our employees.
We act with integrity, transparency and accountability, complying with all national and EU laws.
We commit to minimising any adverse impact on the environment toward a more resilient planet.
Our commitment
We aim to change the world for the better. Thus, we commit to:
- Minimising any direct or indirect adverse impact on the environment toward a more resilient Planet and Future.
- Creating the conditions that promote future development, diversity and inclusion for our People.
- Acting with integrity, transparency, and accountability, complying with all national and EU laws.
- Creating social value and maximising positive impact on society, promoting sustainable business, and establishing long-lasting collaborations with all stakeholders.
Double Materiality Analysis
In 2025, we conducted a Double Materiality Assessment in line with the European Sustainability Reporting Standards (ESRS) methodology, identifying the material impacts, risks and opportunities across environmental, social and governance areas, which shape our sustainability strategy, reporting priorities and internal action plans.
Material impacts
- Climate Change Mitigation
- Energy
- Training and Skills Development
- Diversity
- Physical Health and Safety
- Psychological Health and Safety
- Corporate Culture
Material risks
- Climate Change Adaptation: Physical Risks
- Climate Change Mitigation: Transition Risks
- Data Privacy and End-users
- Business Growth and Integration
- Geographical Reach and Regulatory Environment
- Corruption and Bribery
Material opportunities
- Climate Change Mitigation (Market, Reputation)
- Secure and Reliable Software Development
Our impact
As the world embraces digitalisation, we use innovation
to make an impact that matters.
Through data and analytics, we enable them to optimise their decision-making process.
Our continuous R&D investments infuse innovation in everything we do.
CLIMATE CHANGE & THE ENVIRONMENT
Our progress
Combating climate change and reducing our environmental footprint.
We have adopted an Environmental & Energy Policy across all our business units according to the requirements of ISO 14001:2015 and ISO 50001:2018 that allows us to:
- Improve our environmental performance
- Define energy reduction targets
At the same time, to manage solid waste generated, we implement the Go Zero programme by Polygreen while raising awareness among our people through regular training sessions and other activities.
Our environmental approach is guided by internationally recognised sustainability frameworks, including the ESRS, the EU Taxonomy, the UN Global Compact and the United Nations Sustainable Development Goals framework.
Contribution to Sustainable Development
- Contribution to SDG 12: Responsible Consumption and Production
We support SDG 12 through a strong commitment to circular principles, particularly in managing waste, including e-waste. Key initiatives include adopting a paperless office, a plastic-free policy, and reusing, recycling or donating all discarded electronic items. - Contribution to SDG 13: Climate Action
We advance SDG 13 by working to reduce carbon emissions associated with our operations. This includes implementing energy-efficient workplace practices and setting measurable energy reduction targets. We also recognise the importance of employee engagement in supporting our climate-related efforts.
Our performance in 2025
2,537 MWh
Total Energy Consumption
83 MWh
Gross Scope 1 GHG Emissions
787 tCO₂e
(location-based)
572 tCO₂e
(market-based)
Gross Scope 2 GHG Emissions
28,240 tCO₂e
Total Gross Scope 3 GHG Emissions
(a. Purchased Good and Service, b. Capital Goods, c. Employee Commuting, d. Business Travelling)
135 tCO₂eq per €m
(Scope 2 location-based)
134 tCO₂eq per €m
(Scope 2 market-based)
Total GHG Emissions (Scope 1, Scope 2, Scope 3) per Net Revenue
3.3 TONS
Recycled Materials
- 21 Trees Saved
- 33.9 kg CO2 Emissions Reduced
- 812 kg of Soil Improvers Created
- 33 lt Water Saved from Paper Processing
Society
Our progress
Adopting a comprehensive approach to our people’s and their families well-being.
Our people and their well-being come first. Thus, we have created an inclusive workplace culture where healthy lifestyle choices are valued and promoted.
- Career development
- Financial well-being
- Physical & emotional well-being
- Environmental awareness
- Community focus
Our approach to people is supported by a structured policy framework, including the Code of Ethics and Standards of Professional Conduct, Human Rights Policy, Violence and Harassment Prevention Policy, Health & Safety Policy, Wellbeing Policy, Diversity Policy, and Sustainability Policy & Procedures. It is also guided by the UN Guiding Principles on Business and Human Rights and our commitment to the United Nations Global Compact, of which Qualco Group is a signatory
Contribution to Sustainable Development
- Contribution to SDG 5: Gender Equality
We contribute to gender equality by promoting an inclusive and diverse workplace where equal opportunities are supported across our own workforce. In 2025, women represented 43.0% of our total own workforce, reflecting our ongoing commitment to gender equity and balanced representation. - Contribution to SDG 8: Decent Work and Economic Growth
We actively contribute to SDG 8 by promoting sustainable economic growth, full and productive employment and decent work. As a fast-growing organisation in the technology and fintech space, our impact is direct, through job creation and skills development within our workforce, and indirect, by fostering job opportunities through our business partnerships and collaborations. - Contribution to SDG 9: Industry, Innovation and Infrastructure
Our contribution to SDG 9 is reflected in our continued focus on innovation, digital transformation and resilient business growth. We promote investments in Artificial Intelligence, advanced new projects in Greece and abroad, and supported strategic acquisitions that strengthen our technological capabilities, competitiveness and capacity to deliver innovative solutions.
Envisioning a new era of resilient societies.
In 2021, we established the Qualco Foundation, our non-profit initiative that aims to accelerate the transition to a sustainable world by implementing programmes with trusted community partners.
Qualco Foundation focuses on initiatives across the areas of:
- Education & Science
- Culture
- National Heritage
- Sports
- Social Solidarity
Our performance in 2025
43 %
Women in the Total Workforce
29 %
Women in Senior/ Managerial Positions
25,209
Training Hours
> 20
High-Impact CSR-Related Initiatives (“Give Back” Volunteering Team)
>50
Impactful Initiatives Supported (Qualco Foundation)
Governance
Our progress
Strong governance and responsible business conduct are fundamental to the way our Group operates, grows and creates long-term value. Our governance approach is built on ethical conduct, regulatory compliance, transparency, accountability and responsible decision-making across our operations and value chain.
Contribution to Sustainable Development
Our organisation’s governance mechanisms ensure compliance with policies and regulations, promoting the UN’s aspirations for peace and justice.
Our impact
Our impact goes beyond our business operations, revitalising the broader FinTech landscape and the employment sector:
Sustainability Reports
Our reports highlight the policies and procedures we use for sustainable business practices. Download our latest Sustainability Report and see our latest progress and impact on ESG issues.
Annual Report of the Board of Directors and Annual Financial Statements 2025
Read the 2025 Sustainability Statement, which is included in the Annual Financial Report (pp. 66–136).
2024 SUSTAINABILITY report
Read our 2024 Sustainability Report and explore how we foster innovation, transparency, and sustainable practices.
2023 SUSTAINABILITY report
Download our 2023 Sustainability Report to discover how we drive positive change and create lasting value for everyone.
2022 SUSTAINABILITY report
Explore our 2022 Sustainability Report to learn about our eco-friendly initiatives and social impact efforts aimed at a sustainable future.
2021 SUSTAINABILITY report
Check out our 2021 Annual Sustainability Report to see our initiatives for promoting inclusion, diversity, and equal opportunities.
