EN 
EL Shaping a More
Sustainable Future for All
Sustainable development is a key part of what we’re all about. The solutions we build and the projects we take on align with the Sustainable Development Goals of the United Nations.
Our Drivers
We believe that technology can transform the world for the better. This is at the core
of our Sustainability and ESG strategy, motivating us to develop solutions that benefit individuals and businesses, all while fostering economic growth.
Thus, our Sustainability and ESG Strategy is based on three pillars:
We create the conditions that promote future development, diversity and inclusion for our employees.
We act with integrity, transparency and accountability, complying with all national and EU laws.
We commit to minimising any adverse impact on the environment toward a more resilient planet.
Our commitment
We aim to change the world for the better. Thus, we commit to:
- Minimising any direct or indirect adverse impact on the environment toward a more resilient Planet and Future.
- Creating the conditions that promote future development, diversity and inclusion for our People.
- Acting with integrity, transparency, and accountability, complying with all national and EU laws.
- Creating social value and maximising positive impact on society, promoting sustainable business, and establishing long-lasting collaborations with all stakeholders.
Our ESG topics
Following our Materiality Analysis, we have identified the key ESG topics for our sustainable business model and commit to driving change.
- Employee Health, Safety & Well-being
- Talent Attraction & Retention
- Financial Performance & Competitiveness
- Corporate Governance, Business Ethics & Risk
- Cybersecurity, Data & Privacy
- Technology, Innovation, Ethical AI, Analytics
- Diversity, Equity, and Inclusion (DEI)
- Climate Resilience and Environmental Sustainability
- Community Support and Development
Our impact
As the world embraces digitalisation, we use innovation
to make an impact that matters.
Through data and analytics, we enable them to optimise their decision-making process.
Our continuous R&D investments infuse innovation in everything we do.
Environment
Contribution to Sustainable Development
- Contribution to SDG 12: Responsible Consumption and Production
We support SDG 12 through a strong commitment to circular principles, particularly in managing waste, including e-waste. Key initiatives include adopting a paperless office, a plastic-free policy, and reusing, recycling or donating all discarded electronic items. - Contribution to SDG 13: Climate Action
We advance SDG 13 by working to reduce carbon emissions associated with our operations. This includes implementing energy-efficient workplace practices and setting measurable energy reduction targets. We also recognise the importance of employee engagement in supporting our climate-related efforts.
Our progress
Combating climate change and reducing our environmental footprint.
We have adopted an Environmental & Energy Policy across all our business units according to the requirements of ISO 14001:2015 and ISO 50001:2018 that allows us to:
- Improve our environmental performance
- Define energy reduction targets
At the same time, to manage solid waste generated, we implement the Go Zero programme by Polygreen while raising awareness among our people through regular training sessions and other activities.
Our performance in 2024
1,964,388 kWh
Total Electricity Consumption
2,190,926 kWh
Total Energy Consumption
722 tCO2e
Total Scope 1 & Scope 2 GHG Emissions
1,431 tCO2e
Scope 3 GHG Emissions
(Employee Commuting & Air-Βusiness Travel)
3.7 TONS
Recycled Materials
- 30 Trees Saved
- 48.4 kg CO2 Emissions Reduced
- 790 kg of Soil Improvers Created
- 47.4 lt Water Saved from Paper Processing
Society
Contribution to Sustainable Development
- Contribution to SDG 5: Gender Equality
We promote SDG 5 by fostering an inclusive and equitable workplace. In particular, we are committed to increasing the representation of women in STEM3-related roles, which are traditionally male-dominated. In 2024, women held 31.7% of all STEM positions within our organisation—a figure we aim to improve through ongoing inclusion and gender equity initiatives. - Contribution to SDG 8: Decent Work and Economic Growth
We actively contribute to SDG 8 by promoting sustainable economic growth, full and productive employment and decent work. As a fast-growing organisation in the technology and fintech space, our impact is direct, through job creation and skills development within our workforce, and indirect, by fostering job opportunities through our business partnerships and collaborations. - Contribution to SDG 9: Industry, Innovation and Infrastructure
Our commitment to SDG 9 is reflected in our R&D investments and innovation-driven initiatives. In 2024 alone, we allocated over €9 million to research and development, advancing new product creation and targeted market expansion. Through this investment, we actively support the growth of the technology innovation ecosystem.
Our progress
Adopting a comprehensive approach to our people’s and their families well-being.
Our people and their well-being come first. Thus, we have created an inclusive workplace culture where healthy lifestyle choices are valued and promoted.
- Career development
- Financial well-being
- Physical & emotional well-being
- Environmental awareness
- Community focus
Envisioning a new era of resilient societies.
In 2021, we established the Qualco Foundation, our non-profit initiative that aims to accelerate the transition to a sustainable world by implementing programmes with trusted community partners.
Qualco Foundation focuses on initiatives across the areas of:
- Education & Science
- Sports
- Culture
- Social Solidarity
Learn more about Qualco Foundation
Our performance in 2024
46,8 %
Women in the Total Workforce
36,2 %
Women in Senior/ Managerial Positions
31,7 %
Women in STEM-Related Positions
41,2 %
Women’s Share in New Hires
26,029
Training Man-Hours
> 50
High-Impact CSR-Related Initiatives
> 300
Direct Beneficiaries Supported
Learn more about Our People
Governance
Contribution to Sustainable Development
- Our organisation’s governance mechanisms ensure compliance with policies and regulations, promoting the UN’s aspirations for peace and justice.
Our progress
Sound governance is our foundation for integrity, transparency, and accountability.
Learn more about Governance
Our impact
Our impact goes beyond our business operations, revitalising the broader FinTech landscape and the employment sector:
> 1,500
Εmployment positions
created & supported
> €9M
Ιnvested in R&D and acquiring
or partnering with new ventures
Sustainability Reports
Our reports highlight the policies and procedures we use for sustainable business practices. Download our latest Sustainability Report and see our latest progress and impact on ESG issues.
2024 SUSTAINABILITY report
Read our 2024 Sustainability Report and explore how we foster innovation, transparency, and sustainable practices.
2023 SUSTAINABILITY report
Download our 2023 Sustainability Report to discover how we drive positive change and create lasting value for everyone.
2022 SUSTAINABILITY report
Explore our 2022 Sustainability Report to learn about our eco-friendly initiatives and social impact efforts aimed at a sustainable future.
2021 SUSTAINABILITY report
Check out our 2021 Annual Sustainability Report to see our initiatives for promoting inclusion, diversity, and equal opportunities.
