For over 25 years, we’ve been at the forefront of financial technology, driving innovation and positive change. Powered by proprietary technology and an experienced team, we create solutions that make a real impact.

Watch our story come to life:

An Interview with Alexandros Kotsoglou | Business Development Head & Eirini Megalooikonomou | Business Analyst from the Applied Intelligence team at Qualco Group.

Meet the Team Behind the Innovation

The Applied Intelligence team at Qualco is where cutting-edge technology meets real-world impact through a diverse and agile team with a unique blend of business and technical capabilities. While our vision is to set the stage for a future where technology and human creativity come together to make the world smarter and more connected, our core mission is to build end-to-end platforms and solutions that aim to revolutionize how industries work. How do we do that? By connecting the physical to the digital world, ensuring that intelligence is not just artificial, but actionable. 

Artificial Intelligence (AI) is a toolbox of possibilities – a blend of logic, data, and automation, but Applied Intelligence is where it gets real. Our Business Unit, utilizing both, goes beyond developing cutting-edge algorithms—we focus on transforming them into practical solutions that drive real business value. Instead of just building models, we create AI-driven strategies that solve real-world challenges and make a tangible impact. 

And while we love data, analytics, and automation, we love collaboration even more. Our team is a dynamic mix of data scientists, engineers, and business strategists, all working together to deliver AI solutions that don’t just sound smart—but actually work smart.

Ways of Working: Agility, Flexibility, and Innovation Our Ways of Working

At Applied Intelligence, our mission is to identify business challenges and design end-to-end AI-driven solutions that drive impact across industries.

Our journey begins with the Business Development Team, which connects with clients who face industry challenges. Once a client is onboarded, we spend time to understand their needs, discuss in depth to identify hidden challenges they are facing and explore opportunities for them to thrive. Every idea, no matter how trivial or groundbreaking it might be, goes through technical and business feasibility analysis, ensuring data availability and clear goal alignment with the client.

For new clients, as soon as we roadmap the appropriate use cases for them, we typically start with a Proof of Concept (PoC) to showcase our capabilities and kick off the AI journey with them. Once a project is officially launched, we move through Analysis, Design, and Implementation, followed by rigorous Testing and Deployment, incorporating iterations as needed.

Our commitment doesn’t stop at deployment—we continuously monitor solution performance, retrain models as new data emerges, and refine strategies to maximize business impact. We don’t just deliver AI solutions; we ensure they evolve and grow with our clients.

To streamline execution, we leverage Jira and Confluence for project management. As a Microsoft-oriented company, we use the full suite for collaboration. Our development teams follow an Agile methodology, working in bi-weekly sprints to ensure flexibility and efficiency.

A Success Story for the team

One project that truly stands out is our Generative AI Assistant (GAIA), a solution that has fundamentally transformed how professionals interact with complex technical data across industries. 

Through many active use cases we explore, engineers, analysts, and operations teams face a critical challenge—navigating through vast amounts of documentation, historical records, and operational data while ensuring seamless performance and decision-making. Traditionally, this process has been manual, time-consuming, and reactive, leading to inefficiencies, delays, and increased risks. 

The secret sauce behind its success?

1. Deep industry collaboration: We worked closely with our clients, including industry leaders, domain experts, and engineers, to fine-tune the AI’s responses to real-world operational needs. 
2. Hybrid AI approach: We combined LLMs (for language processing) with LVMs (for interpreting technical diagrams, schematics, and visual data), making the assistant both text- and vision-aware. 
3. Clients as co-creators: Rather than working in isolation, we involved our clients early in the process, ensuring that our solution directly addressed their challenges and delivered real value. 

The result?  

This project accelerated digital transformation across industries, particularly in traditionally paper-heavy and data-intensive environments, reducing reliance on physical documentation and fragmented databases. Instead of manually searching for answers, professionals can now leverage GAIA for seamless communication between field teams and central operations, significantly improving response times to critical issues. 

Join the Team: Why Qualco is the Place to Be

At Applied Intelligence, we seek individuals who bring a problem-solving mindset, adaptability, and a passion for innovation.

We value curiosity—people who ask the right questions, dive deep into data and continuously seek better ways to solve complex challenges.

At the core, we want individuals who are not just great at what they do but are also team players, open to feedback, and driven by a shared vision of transforming industries with AI. If you love solving problems, working with cutting-edge technology, and making a real impact, we are the right team for you.

Looking to the Future

The next big shift for Applied Intelligence is the rise of Agentic AI solutions—AI systems that don’t just provide insights but can autonomously plan, execute, and adapt to real-world conditions. This means a shift from rule-based automation to AI-driven decisioning, where systems don’t just process data but anticipate needs and act proactively. These AI agents will transform industries by automating complex decision-making, dynamically adjusting to new data, and optimizing operations in real time. Instead of waiting for human input, they will proactively solve problems, coordinate actions across systems, and continuously learn from their own outcomes. 

Of course, challenges remain—ethical AI, regulatory complexity, and explainability are all hot topics in the industry. But that’s what makes this exciting. AI isn’t just about technology; it’s about trust. And building that trust is where our team thrives. 

For the Applied Intelligence team at Qualco, the mission is clear: developing AI that doesn’t just process information but actively drives intelligent action. 

Explore our open positions and apply today!